| Personal Attention | Personal acknowledgement of your order within 8 hours. Requests for information receive a reply within 24 hours. |
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| Convenient Ordering | Order on-line 24 hours a day, 7 days a week through our secure order form. Use our printable order form to mail or fax your order. E-mail your order to info@stitchesandstuff.ca Pay by Visa, Mastercard, cheque or money order or PayPal (see below). |
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| PayPal Payments | After we confirm the total cost of your order, click on the PayPal payment button to send money immediately. |
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| Quality Products | If we wouldn’t use it ourselves, we won’t sell it to you. Only the best products are good enough for our customers. |
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| International Shipping | We ship anywhere in the world (except Nigeria) but overseas shipping costs for bulky items such as fabric can be expensive. If you are outside North America, we will confirm shipping costs prior to sending your order. In North America, orders over $75 Cdn are shipped free. |
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| Returns | Please contact us concerning our return policy before sending back unwanted merchandise. We do not accept returns without prior approval. |
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| Questions | We like to help fellow stitchers with their challenges. Don’t be shy! E-mail your questions to info@stitchesandstuff.ca. |
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| Little Extras | Each order includes a “little extra” ― our way of saying “thank you” for being our customer. |